What is your delivery policy?
Items will be delivered up to 7 days after purchase. Delivery costs £3.99 to the UK and £7.99 Worldwide.
What is your returns policy?
Last updated September 17, 2020
We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at email@example.com to organise a return. Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged:
- Worn items.
For defective or damaged products, please contact us at firstname.lastname@example.org to arrange a refund or exchange.
- Sale items are FINAL SALE and cannot be returned.
- Items may be exchanged for a different size or colour.
If you have any questions concerning our return policy, please contact us at: